CTI ERP
Recovery Hub
R
Devices
25
Filtered from 684
Known Cost Basis
$309.39
25 devices with cost
Estimated Recovery
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Not yet available
Recovery %
—
Estimated recovery / cost basis
Reset
Recovery Detail
Product → Defect → Recovery Path → Serial · 0 selected
Inventory Group
Qty
Known Cost
Est. Recovery
Recovery %
▶ A1466-2017-I5-G5-8GB-256GB
23
$309.39
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▶ MISSING FEET_L One or more required bottom feet are missing from the Surface Laptop.
1
$97.40
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▶ Whatnot
1
$97.40
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27218 C TEMP-BIN1003 OPEN $97.40 — — 2026-10-01 13:58:35
▶ LCD COLOR SPOTS_L The Surface Laptop LCD shows localized abnormal color spots or blotches.
1
$0.00
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▶ Whatnot
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27112 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
▶ BATTERY BELOW 60%_L The Surface Laptop battery reports battery health below the ERP-defined 60% threshold condition.
17
$211.99
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▶ Whatnot
17
$211.99
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27197 B TEMP-BIN1003 OPEN $114.59 — — 2026-10-01 13:58:35
27104 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27211 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27138 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27114 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27071 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27212 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27160 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27102 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27157 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27108 C TEMP-BIN1003 OPEN $97.40 — — 2026-10-01 13:58:35
27067 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27093 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27166 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27070 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27165 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
27087 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
▶ HINGE_L The Surface Laptop hinge mechanism is damaged, loose, broken, misaligned, or does not operate normally.
1
$0.00
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▶ Whatnot
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27213 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
▶ MICROPHONE_L Failure or unacceptable performance of the Surface Laptop microphone system during audio-input testing.
1
$0.00
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—
▶ Whatnot
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27210 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
▶ USB PORT_L One or more Surface Laptop USB ports fail physical connection, detection, data, or applicable functional testing.
1
$0.00
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▶ Wholesale
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27187 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:36
▶ KEYBOARD_L The Surface Laptop keyboard fails functional testing because one or more keys or keyboard functions do not operate correctly.
1
$0.00
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▶ Wholesale
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27167 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:36
▶ A1707-2016-I7-G6-16GB-256GB
1
$0.00
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▶ BATTERY BELOW 60%_L The Surface Laptop battery reports battery health below the ERP-defined 60% threshold condition.
1
$0.00
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▶ Whatnot
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27128 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:35
▶ A1708-2017-I5-G7-16GB-256GB
1
$0.00
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▶ LCD CRACK_L The Surface Laptop LCD panel is physically cracked or damaged.
1
$0.00
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▶ Wholesale
1
$0.00
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Serial ERP Device Grade Location Status Cost Basis Est. Recovery Days ERP Sync
27125 D TEMP-BIN1003 OPEN $0.00 — — 2026-10-01 13:58:36